Privacy Policy

D’Amore Personal Injury Law, LLC
Effective date and last updated September 10, 2026

1 Introduction

D’Amore Personal Injury Law, LLC (“D’Amore,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you:

Visit www.damoreinjurylaw.com.
Use forms, chat features, scheduling tools, or other services available through the website.
Communicate with us by telephone, text message, email, or another method initiated through the website.

Collectively, these are referred to as the “Services.”

Please read this Privacy Policy carefully. By using the Services, you acknowledge the practices described in this Policy. If you do not agree with this Policy, please do not use the Services or submit personal information through them.

2 Important Notice About Legal Inquiries

Submitting information through the website, chat, email, text message, or telephone does not create an attorney-client relationship. An attorney-client relationship is formed only through a written agreement signed by D’Amore and the client. Unless and until that relationship is established, information submitted through the Services may not be protected by the attorney-client privilege.

Do not use the Services to send information that is:

Time-sensitive.
Subject to a filing deadline.
More confidential than is reasonably necessary for an initial case evaluation.
Contacting us does not guarantee that we will accept or investigate a matter.
If you believe a legal deadline may apply, contact a qualified attorney promptly.

3 Information We Collect

Information You Provide

We may collect information that you voluntarily provide, including:

Identifiers and contact information, such as your name, email address, telephone number, mailing address, and preferred method of contact.
Case and intake information, such as the type of potential claim, what happened, relevant dates and locations, and information about other people or organizations involved.
Health and medical information that you choose to provide, including information about injuries, diagnoses, treatment, disability, pregnancy, birth, or medical providers. This information may qualify as sensitive personal data under applicable law.
Communications, including information contained in website forms, chats, emails, text messages, appointment requests, telephone calls, voicemails, and other correspondence.
Documents and other materials you choose to provide, such as photographs, records, reports, or correspondence.
Any other information you voluntarily provide to us.

Information Collected Automatically

When you use the Services, we and service providers acting on our behalf may automatically collect:

Device and browser information, including IP address, browser type, operating system, device identifiers, language, and general device settings.
Usage information, including pages viewed, links clicked, referring and exit pages, dates and times of visits, session activity, and interactions with forms, videos, chat features, and other website elements.
Approximate location derived from an IP address. We do not intend to collect precise geolocation through the public website unless we separately disclose that collection.
Advertising and attribution information, including the advertisement, search term, campaign, or referring website that led you to the Services and actions taken after arrival.
Telephone analytics, which may include the number used to reach us, calling number, call date, time, duration, source, routing information, disposition, and, where permitted and after any legally required notice, a recording or transcription of a call.

Information From Other Sources

We may receive information from:

Advertising platforms and analytics providers.
Referral sources, co-counsel, or referring attorneys.
Publicly available sources.
Vendors that help operate our intake, communications, or case-management processes.

If we establish an attorney-client relationship, additional privacy and professional-responsibility obligations may apply to information handled in connection with the representation.

4 How We Use Information

We may use personal information to:

Respond to inquiries and provide an initial evaluation of a potential legal matter.
Communicate with you, schedule consultations, route inquiries, and follow up on requested services.
Determine whether we can represent you or whether a referral to another attorney may be appropriate.
Provide legal services if we enter into an attorney-client relationship.
Operate, maintain, secure, troubleshoot, and improve the website and our communications systems.
Understand website use, measure advertising and campaign performance, prevent duplicate or fraudulent leads, and improve the relevance and effectiveness of our outreach.
Protect our rights, safety, property, clients, personnel, and systems; prevent fraud, spam, abuse, and security incidents; and enforce applicable terms.
Comply with professional obligations, court orders, legal process, record keeping requirements, and applicable law.
Create aggregated or de-identified information that is not reasonably linkable to an identifiable person.

We limit the collection and processing of sensitive personal information to what is reasonably necessary to respond to a request, evaluate or provide legal services, secure the Services, comply with law, or accomplish another purpose permitted by applicable law.

5 Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, scripts, local storage, and similar technologies. These technologies may be used to keep the website functioning, remember preferences, protect against spam and abuse, understand website traffic, measure calls and form submissions, and evaluate or deliver advertising.

Essential technologies support security, network management, forms, chat, and other requested website functions.
Analytics technologies help us understand how visitors use the website and whether pages function as intended.
Advertising and measurement technologies help attribute visits, calls, and inquiries to advertising and may help advertising platforms select or measure ads. Depending on applicable law, some of this activity may be considered targeted advertising or sharing of personal data.

Your choices include:

Controlling many cookies through your browser settings and any cookie-preference tool made available on the website. Blocking certain technologies may cause parts of the Services to function improperly.
Using qualifying browser-based opt-out preference signals, which we will honor where required by applicable law.
Traditional browser “Do Not Track” signals are not interpreted consistently across the industry; except where the law requires otherwise, the Services may not respond to them.

6 How We Disclose Information

We may disclose personal information to the following categories of recipients for the purposes described in this Policy:

Website, hosting, security, spam-prevention, information-technology, and performance providers.
Intake, chat, communications, scheduling, telephone-routing, call-tracking, and call-recording providers, which may include Intaker and CallRail.
Customer-relationship, legal-intake, and case-management providers, which may include Clio Grow and related Clio services.
Analytics and advertising providers, which may include Google Analytics, Google Ads, Google Tag Manager, YouTube, and similar platforms.
Professional advisers and service providers, including attorneys, experts, consultants, accountants, insurers, auditors, and records or litigation-support vendors, when relevant to an inquiry or representation.
Other law firms or attorneys when you request or authorize a referral, when reasonably necessary to evaluate a potential referral, or as otherwise permitted by professional obligations and law.
Government authorities, courts, law enforcement, regulators, or other parties when disclosure is required or permitted by law, legal process, professional obligations, or the need to protect rights and safety.
A successor or transaction participant in connection with a merger, reorganization, transfer of practice assets, or similar transaction, subject to applicable legal and professional obligations.

These recipients may receive identifiers, contact details, device and usage data, communications, case-intake information, or sensitive information, but only as appropriate to the service or purpose involved. Some third-party features, such as embedded videos, may allow the third party to collect information directly from your browser under its own privacy policy.

7 Sale and Targeted Advertising

We do not sell personal information for money, and we do not sell sensitive personal information. We do not use sensitive medical or case-intake information to target advertising to you.

Our use of advertising and measurement technologies may involve disclosing the following information to advertising platforms:

Device identifiers.
Cookie identifiers.
IP addresses.
Website activity.
Advertising-attribution information.

Some state privacy laws may define that activity as “sale,” “sharing,” or processing for “targeted advertising,” even when no money is exchanged. Where those laws apply, you may opt out by:

Using any cookie-preference or “Your Privacy Choices” link displayed on the website.
Enabling a legally recognized opt-out preference signal.
Contacting us as described in Section 13.

8 Data Retention

We retain personal information for only as long as reasonably necessary for the purposes described in this Policy, including:

Responding to inquiries and evaluating potential matters.
Documenting conflicts and intake decisions.
Providing legal services.
Maintaining business and professional records.
Resolving disputes and protecting security.
Complying with legal, ethical, insurance, and recordkeeping obligations.

Retention periods vary based on:

The nature of the information.
The status of an inquiry or matter.
Applicable limitation periods.
Legal or professional requirements.

We may retain aggregated or de-identified information for longer periods.

9 Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information in light of its nature and the risks involved. No website, transmission method, or storage system is completely secure, and we cannot guarantee absolute security. Email, ordinary web forms, and text messages may not be encrypted end to end.

Unless we request them and provide an appropriate method for transmission, please do not send:

Social Security numbers.
Financial account numbers.
Complete medical records.
Similarly sensitive materials.

10 Your Privacy Rights

Depending on where you live and whether a particular law applies to D’Amore or the information at issue, you may have the right to:

Confirm whether we process your personal information and access that information.
Correct inaccuracies in your personal information.
Request deletion of personal information, subject to applicable exceptions.
Obtain a portable copy of personal information you provided to us.
Obtain information about categories of personal data and third parties involved in our processing or disclosures.
Opt out of the sale of personal data, targeted advertising, or certain qualifying profiling.
Limit or revoke consent for certain processing, where the right applies.
Not be discriminated against for exercising an applicable privacy right.
Use an authorized agent to submit certain requests, subject to verification requirements.

These rights are not absolute. We may deny or limit a request when permitted by law, including when information is subject to attorney-client privilege, work-product protection, confidentiality duties, litigation holds, professional record keeping rules, security needs, or another legal exception.

11 Additional Information for Maryland Residents

If the Maryland Online Data Privacy Act applies to our processing, Maryland residents may exercise the applicable rights described above, including rights to access, correct, delete, and obtain a portable copy of personal data and to opt out of the sale of personal data, targeted advertising, and qualifying profiling. Maryland residents may also revoke consent where processing is based on consent. We will not discriminate against a Maryland resident for exercising an applicable right.

To exercise a right, use the methods in Section 13. If we deny a request, you may appeal by submitting a new request marked “Privacy Appeal” and explaining the decision you want reviewed. We will respond within the period required by applicable law and provide information about further options if the appeal is denied.

12 Children

The Services are intended for adults seeking information or legal assistance and are not directed to children under 13. We do not knowingly collect personal information directly from children under 13 through the Services. A parent or legal guardian seeking assistance concerning a child’s injury may provide information on the child’s behalf. If you believe a child under 13 has submitted information directly to us without appropriate authorization, contact us so we can review and address it.

13 How to Submit a Privacy Request

You may submit a privacy request or appeal by:

Using the Contact Us form at www.damoreinjurylaw.com.
Calling 410-324-2000.
Writing to:

D’Amore Personal Injury Law, LLC
Attn: Privacy Request
145 W. Ostend Street, Suite 600
Baltimore, Maryland 21230

Please describe your request and provide enough information for us to identify the relevant records. We may take reasonable steps to verify your identity and authority before completing a request. You are not required to create a new account to exercise a privacy right. Please do not include unnecessary medical details or identification documents in your initial request. If additional verification is needed, we will explain how to provide it.

If you make a request as an authorized agent, we may require proof of your authority and may ask the consumer to verify their identity or confirm the request directly, as permitted by law.

14 Communications Choices

You may:

Opt out of nonessential promotional emails by using the unsubscribe method in the message or contacting us.
Opt out of promotional text messages by replying STOP.

We may still send non-promotional communications that are necessary to respond to your request, administer an existing relationship, provide requested services, or comply with law. Message and data rates may apply to text messages.

15 External Websites and Third Party Services

The Services may link to or embed content from third-party websites and services. We do not control the privacy or security practices of those third parties. Their privacy policies govern information they collect directly. A link does not imply that we endorse the third party’s privacy practices.

16 Processing in Other Locations

D’Amore and its service providers may process and store information in the United States and other locations where they operate. Privacy protections in those locations may differ from those in your place of residence. We take steps appropriate to the nature of the information and applicable law when engaging service providers.

17 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and revise the “Last updated” date. If a change materially affects how we use information already collected, we will provide any additional notice or obtain any consent required by applicable law. Your continued use of the Services after an updated Policy becomes effective is subject to the updated Policy.

18 Contact Us

Questions about this Privacy Policy or our privacy practices may be directed to:

D’Amore Personal Injury Law, LLC
145 W. Ostend Street, Suite 600
Baltimore, Maryland 21230
Telephone: 410-324-2000
Website: www.damoreinjurylaw.com